You can place your order directly online via our shop at tondeo.com. Add the desired items to your Cart follow the ordering process.

We accept PayPal, credit cards (Visa/Mastercard), instant bank transfer, SEPA direct debit, and prepayment.

Within Germany, shipping is free for orders of €30 or more. For orders under €30.00, a shipping fee of €6.50 applies within Germany. For EU countries, the shipping fee is €19.00.

Delivery takes 3–5 business days within Germany and 3–7 business days within the EU.

Yes, you can specify a DHL Packstation as your delivery address at checkout.

Please return the merchandise as complete as possible and—if available—in its original packaging. Inspecting the merchandise, as you would in a retail store, does not affect your right to cancel.

In the event of any use of the goods beyond their intended purpose or damage to them, we reserve the right to claim compensation for the loss in value in accordance with applicable law.

For more information, please see our Cancellation Policy. For more details, please visit our Terms of Service.

Log in to your customer account and create a return label. Include the delivery note and send the package back to us.

Please contact our customer service team—we will arrange for a quick replacement or refund.

Yes, you receive the statutory warranty on our scissors and electrical appliances, as well as our additional TONDEO .

These scissors were developed in cooperation with ORGÆNIC experts and offer special ergonomics for fluid cutting techniques.

Yes, many of our scissors models are also available for left-handed users—simply select this option in the product filter.

Yes, we offer an engraving service. The option appears directly with the product during the ordering process.

Download the service form from our website, send us your scissors along with the form, and we will take care of Maintenance, sharpening, and adjustment.

Prices vary depending on the model between €35 and €60 plus VAT.

Clean them daily with a soft cloth, oil the hinges regularly, and only have them professionally sanded.

Yes, scissors from other manufacturers can also be sharpened as part of our service.

You will find the registration field at the bottom of each page. Enter your email address and confirm your registration via the email link.

You will receive exclusive insights into new products, invitations to events, tips from experts, and benefits before anyone else.

You can find all information about events, collaborations, and news on our website.